OK, its 03:16 and you all are in your beds (I hope) enjoying a good night's rest. I am at the Command Center awaiting the next call for assistance after we have rolled out the new software suite. This is my 5th night shift going from 6PM till 6 AM. Others also are on duty with me. The night is quiet.
I wish to salute our leadership, and the specialist teams they have assembled, all of the work that has been done over the past 2 yrs and the level of concern and provision arranged to make this roll out a success.
And, it has worked extremely well. There have only been a few technical bumps and the Super Users with our customers, doing what is called "elbow to elbow support", have done an amazing job in getting everyone working with the new applications.
It is truly amazing what a large group of people, well organized and well lead, with the appropriate provisions, can accomplish together.
Allen Pollock, ( Owner of Gentle Breeze Farm, LLC located in Windham, Maine )
Gentle ponderings & ruminations on life and living